Look back at your travel year and earn rewards playing Trivia. Alaska Airlines engaged with its passengers with a Year in Review email experience that reinforced their loyalty to the brand […]
Find your way at the airport with local beacons. The London airports of Gatwick and Heathrow give travellers the possibility of moving around with an indoor navigation systems which charact […]
iFly is KLM's travel and destination inspiration magazine. It inspires through both great video and images that unveils different destinations and themes within travel. The breathtaking ima […]
The app will monitor sleep habits and take time difference in to account and hereby present a sleeping plan personalised for the passenger. It tells you when to sleep and when to stay awake […]
By comparing the photo ID passengers uploaded when sharing their boarding info through the app, the boarding allowed for a quick scansion of people's faces without the need of using any pap […]
KLM sends essential information about customer's flight directly on his or her Whatsapp account.
When purchasing a ticket with Virgin Australia you get the option to register yourself as a nervous flyer. You will then receive communication and research prior to take-off tailored to cat […]
The use of visual elements on a timeline to show the passenger what is going to happen at the airport and give some of the answers to questions that the passenger might have such as: 'How e […]
Make sure to not bring too large a carry-on onto the airplane by using the carry-on scanner ( app) from home. You can chose which airline you are going with so that you know that the size i […]
A service bot that assists passengers to pack their bags. Based on artificial intelligence it uses information such as destination, duration of the trip and local weather, to offer passeng […]
From the front-page there is a banner that offers to provide ideas for where to go with EasyJet - by answering 5 simple questions - already pre-filled but possible to change
Promotion model to sell empty tickets: promotion of flight tickets based on travel intention. E.g. the airline offered discounts based on wave heights, as measured by monitoring stations a […]
Deutsche Bahn covers large part of the german railway network, as well as internal connections that runs through Germany. Their booking form is quite comprehensive, and includes small but i […]
Lufthansa has announced a new digital service, providing guests with compensation in case their flight has been delayed. The digital vouchers will be available to customers in Vienna Intern […]