13 Jul Deutsche Bahn trip detail viewer
Deutsche Bahn covers large part of the german railway network, as well as internal connections that runs through Germany. Their booking form is quite comprehensive, and includes small but important features that allows the customer to build the best journey as well as feel safe and relaxed about the journey at hand. Two cool features that are highlighted here is: 1) the ability to change transfer time. Travelling long distance might include to transfer train during the journey. When booking, the customer is able to see how long they have to make the transfer, and directly edit that transfer time by wishing to arrive earlier og later at the platform. 2) (for the germany stations only) in the journey builder detailed maps of the stations are included, enabling the customer to make more informed decisions about bullet 1, as well as better prepare for arrivals and boarding.
The features address some of the stress and insecurities a customer can have by booking connecting trains or travelling to a new station/destination.