13 Jul Tres Bien's Virtual Store Visits
What is this?
Since its stores are closed for the Covid, Tres Bien has set up a virtual store visit to guide customers online. During specific opening times, customers can access the virtual store on Zoom and ask questions about the products.
Why is it interesting?
The project represents a good idea to deal with the Covid period and at the same time drive engagement. Customers can quickly solve doubts they have a specific product and pass form the consideration to the decision phase in a smoother way.