13 Jul Momondo's Airline insurance tag
To accommodate concerned customers during CoVid, Momondo have created a list of tags to categorize the airlines with available flight tickets to searched destination. The tags regards the flexibility offered by the airline in terms of a potential need to cancell or rebook due to outbreak or safety concerns. The tags are displayed in the search result, enabeling the customers to decide whether they will take the risk.
The feature is one of many the platform have incorporated to accommodate and disarm the concern and perhaps resistance towards engaging in any travel plans. While it is difficult to distiguish whether the tag it self has an real impact on the volume of flight tickets sold, the added security definitly provides a value for customers and indicate momondo is a platform for customers (and not airlines).