Become part of the community of your favourite store. Target has become more than just a store to visit. The retail store set out to create a safe space for Target parents to connect, creat […]
Find your perfect size, easily. Aware of the multitudes of size in the clothing market, Sang has developed its own size measurements, based on a variety of factors customers can check before buying.
Atolla produces ad-hoc creams and serums for people who care about the health of their skin. Since all the products come as complex combination of different ingredients with different chara […]
Let your voice assistant take care of your bank account. IsBank, Turkey's largest private bank, launched Maxi, its own AI-based app assistant. Customers can interact with Maxi both via t […]
Honey offers a plug-in for browser which allows users to get free discounts and coupon while visiting the homepage of their favourite retailer. The how-to guide presented at the first use […]
When purchasing a ticket with Virgin Australia you get the option to register yourself as a nervous flyer. You will then receive communication and research prior to take-off tailored to cat […]
A service bot that assists passengers to pack their bags. Based on artificial intelligence it uses information such as destination, duration of the trip and local weather, to offer passeng […]
Under each product, Glossier has included a product video containing various (authentic) models with varying facial features and skin-tone colours, allowing the consumer to "see themselves" […]
R Message connects Burberry’s proprietary R World app for store associates to its customer-facing app. Through texting, customers with the app can make in-store appointments, receive person […]
Deutsche Bahn covers large part of the german railway network, as well as internal connections that runs through Germany. Their booking form is quite comprehensive, and includes small but i […]
Metail's MeModel takes a few measurements from customers and uses its machine-learning algorithm to suggest accurate and personalised style and size recommendations.
Coolhobo is a tech Chinese app which uses AR to allow customers to choose the right product for their nutritional/dietary needs. With AR, customers are able to scan products and see instant […]
Since its stores are closed for the Covid, Tres Bien has set up a virtual store visit to guide customers online. During specific opening times, customers can access the virtual store on Zoo […]
Spotify and Airbnb allow customisation of communication channels: Enable toggling of channels
Medium and Boozt allow customisation of frequency of communication: Enable toggling of frequencies that make sense to the customer
Mercedes Benz pays attention to customers’ understanding of categories. Consider to support category with actual samples.
Google and Whatsapp Ask for consent and reassures users that their data is in good hands.
Google auser’s input and communicate visually and briefly how to fix the problem.nd Facebook Immediately validate
Google and Line do the 'work' for the user whenever possible. Fill the dashes for mobile numbers and the slashes for dates. Allow keyboard to suggest latest used phone numbers. Be creative […]