13 Jul Spotify and Airbnb's Communication preferences

Posted at 11:20h in by Riccardo Lana 0 Comments

0 Likes

[social_share]

What is this?

Spotify and Airbnb allow customisation
of communication channels: Enable
toggling of channels

Why is it interesting?

Customers have different channel preferences for different communication types / categories. Allow them to manage this easily.

Related Listings

Medium and Boozt allow customisation of frequency of communication: Enable toggling of frequencies that make sense to the customer

Mercedes Benz pays attention to customers’ understanding of categories. Consider to support category with actual samples.