13 Jul Facebook's Sign up questions
What is this?
Facebook asks easier questions first and ask heavier questions later during account creation.
Why is it interesting?
Users are likely to drop off before their account is created if the questions / tasks requires too much effort, too early. “..when someone takes a small action or step toward something, they feel compelled to finish.” (Dr. Robert B. Cialdini, cxl.com)
Questions and tasks prompted during Facebooks sign-up and hypothesised*
avr. friction / interaction cost
*Assessed by Wunderman UX Specialist.
The interaction cost is the sum of efforts — mental and physical — that the users must deploy
in interacting with a site in order to reach their goals. (nngroup.com )