31 Jul CitizenM's Contactless Stay
What is this?
Check in and out without social interactions. As partCitizenM coronavirus-related adaptations of services, guests can now enjoy contactless stays at all worldwide locations. Check-in and check out is completed in-app, and all entertainment and ambient systems in the rooms are controlled via the guest’s smartphone.
Why is it interesting?
Besides the health-related risks brought by Covid19, with the app CitizenM manages to convert time consuming activities that guests are generally required to do into a smooth and user friendly experience. The services offered by the app serve as an inspiration for similar experiences within other industries.