Lufthansa has announced a new digital service, providing guests with compensation in case their flight has been delayed. The digital vouchers will be available to customers in Vienna International and Amsterdam Schiphol airports and passengers will be able to use them towards refreshments or a meal.
Traditionally, the vouchers are distributed via counters, however, the airline will now send the digital voucher via email, and passengers can then use their boarding pass, which is digitally loaded with a value, to get their compensation.